You can use a my Social Security account to apply for a replacement Social Security card online if you: Are a U.S. citizen age 18 or older with a U.S. mailing address (this includes APO, FPO, and DPO addresses); Are not requesting a name change or any other change to your card; and. You start the process by first placing an order request at the Docusearch secure website, https://www.docusearch.com/find-a-social-security-number.html Compliance Interview Next, you can expect to receive a phone call from our Compliance Department. Online Services. We are constantly expanding our online services to give you freedom and control when conducting business with Social Security. Today, you can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas),